MISSION & VALUES
After eight decades in business, almost everything that could change has changed. Our product line has expanded tremendously. Our distribution has grown enormously. And, of course, automation has significantly changed the way we manufacture our products. But through four generations of family ownership and management, the core mission and values that have guided us have remained steadfastly the same:
Our mission is to offer the highest quality, most effective, natural and organic products for the lawn and garden industry. We achieve this by sourcing the finest and purest natural ingredients available; adhering to strict quality control standards throughout the production process; and continually improving and testing our products so they provide generations of gardeners consistent and superior results.
We exceed customer expectations with timely, respectful and personalized service. Customer calls and emails are answered promptly by knowledgeable Espoma employees rather than automated machines or call centers. And we lead the industry with fast turnaround time, accuracy, and on-time delivery, which is critical in a seasonal industry.
Relationships with our customers, employees and vendors are built on integrity and respect. No one is a number at Espoma. Most of our employees have been with us for many years and share the same values, ethics and dedication to their work that we do. We provide a safe, productive and enjoyable work place for all employees, with competitive wages, generous benefits, and the opportunity to grow both personally and professionally.
We are committed to educating and promoting the benefits that natural and organic gardening products provide to gardeners, communities, and the environment. We accomplish this through informative packaging, literature, email newsletters and website, print and radio advertising, retail and consumer seminars, and a public relations campaign targeted at garden writers throughout the country.
We are committed to long-term, profitable growth. Profits are continually reinvested in the company to ensure long term success. All Espoma products should be profitable not only for Espoma but for the entire supply chain. Products should be competitively priced to ensure adoption by mainstream gardeners.
We believe companies, like individuals, should be environmentally and socially responsible. Our products utilize a vast array of renewable and sustainable ingredients that work in harmony with nature, preserve natural resources, and make a safer world for future generations. We also support a wide variety of community, educational, environmental and other non-profit organizations that work for a positive change.
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